Account Access Roles
Verizon Wireless provides three different levels of online access to help you manage your account online: Account Owner, Account Manager, and Account Member. See below for an overview of each role and a list of functions that are available for each.
The Account Owner is the person financially responsible for the account. This role has complete access to all of the information and can manage all mobile phones on the account. Only one mobile phone number per account is eligible to register as an Account Owner.
The Account Manager must be assigned by the Account Owner. This role has access to account information and can manage all lines of service on the account. The Account Owner can assign up to 3 Account Managers.
The Account Member is a user on the Account Owner's account. This role has access to certain individual mobile number information and functions, but does not have access to sensitive billing information. All mobile numbers on the account are eligible to register as an Account Member.
|ROLE ACCESS PRIVILEGES||Account Owner||Account Manager||Account Member|
|Assign Account Managers|
|Change Billing Password|
|Upgrade all Phones on Account|
|Add a New line of Service|
|Make Plan Changes and Manage Data|
|Enroll in Paperless Billing|
|Cancel Pending Order*|
|Setup Recurring Payments|
|Make One-time Payments|
|Change/Reset Voicemail Password|
|Purchase Content for Phone|
|Access Personal Photo Albums|
|Manage Personal Preferences|
*Please contact Customer Service for this option.