Forgot Your Password?

To create your new password, you will need to first enter your mobile number and then answer your secret question. If you do not have a secret question, we can send a free text message to your mobile number containing a temporary password that will allow you to sign in to My Verizon.

Please enter your 10-digit mobile number


What if I block text messages?
Will the temporary password   expire?
Where can I set up a secret   question?
For Mobile Broadband Users   (Netbooks, Modems, PC